PRIVACY POLICY
Welcome to Weddinghyfens . This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, weddinghyfens.com, and our wedding video editing services. As a data controller, we are committed to ensuring the confidentiality and security of your data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Device Information
When you visit weddinghyfens.com, we automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the installed cookies on your device. We also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”
1.2 Personal Information
In addition to Device Information, we may collect personal data that you provide to us during registration or when you use certain features of the website. This may include but is not limited to your name, surname, address, payment information, email address, and phone number.
2. Why We Process Your Data
2.1 Service Delivery
We use the collected information to process your orders, edit video files, handle transactions, and deliver the final edited video.
2.2 Website Maintenance and Security
Automatically collected information is used to identify potential cases of abuse, establish statistical information regarding website usage, and maintain website security. This statistical information does not identify individual users.
2.3 Communication
Personal data may be used to communicate with you regarding your orders, provide customer support, send updates about our services, and respond to your inquiries.
2.4 Marketing
With your consent, we may use your email address to send newsletters or promotional materials.
3. Processing of Video Files
3.1 Transmission
Your video files are securely uploaded to Playbook, a third-party platform, where they are accessible to our video editing team.
3.2 Editing and Delivery
Once received, your video files are processed and edited by our team. The final edited video is then sent back to you via the contact information you provided.
4. Communication Methods
4.1 Video Calls
For detailed discussions or when additional information is needed, we may conduct video calls via Zoom or Google Meet. This allows for more comprehensive communication regarding your project.
4.2 Project Updates
During the editing process, communication will be facilitated through Playbook, where you can upload and review files, or via WhatsApp for quick updates and clarifications.
4. Third-Party Services
4.1 Playbook
We use Playbook to securely handle and transfer video files. Playbook allows for file uploads up to 200GB.
4.2 External Links
Our website may contain links to other websites not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy statements of each website you visit.
5. Data Security
We secure your information on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. While we use reasonable administrative, technical, and physical safeguards, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.
6. Legal Disclosure
We may disclose your information if required by law, such as to comply with a subpoena or similar legal process. We may also disclose information when necessary to protect our rights, your safety, or the safety of others, or to respond to a government request.
7. Your Rights
If you are a European resident, you have the following rights regarding your personal data:
- The Right to be Informed: To know how your data is used.
- The Right of Access: To access your personal data.
- The Right to Rectification: To correct inaccurate or incomplete data.
- The Right to Erasure: To request deletion of your data.
- The Right to Restrict Processing: To limit how your data is used.
- The Right to Data Portability: To receive your data in a structured format.
- The Right to Object: To object to the processing of your data.
- Rights in Relation to Automated Decision-Making and Profiling: To avoid decisions made solely based on automated processing.
To exercise any of these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updates on this page. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights related to your personal information, please contact us at:
Weddinghyfens
Email: weddinhyfens@gmail.com
Phone: +918082653321
Address: Basohli, Distt. Kathua, Jammu & Kashmir, India
CEO/Owner: Kshitiz Thakur
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Thank you for trusting Weddinghyfens with your personal information. We are committed to protecting your privacy and providing you with a secure and reliable service.
