Refund Policy

At Weddinghyfens, we are committed to providing high-quality wedding video editing services. This Refund Policy outlines the terms under which refunds may be requested and processed. By using our services, you agree to the terms outlined in this policy.

1. Order Cancellation and Refunds

- Cancellation within 24 Hours: If you wish to cancel your order, you must do so within 24 hours of making the payment. A full refund will be processed upon successful cancellation within this period.

- Cancellation after 24 Hours: Refunds are not available if you choose to cancel the order after the 24-hour period. Once the payment is received and the 24-hour window has passed, work will commence as per the agreed timeline.

2. Refund Process

- Initiating a Refund: To request a refund, you must contact us at weddinhyfens@gmail.com or call +918082653321. Provide your order details and reason for cancellation.

- Processing Time: Refunds will be processed within [insert time period, e.g., 7-10 business days] after the cancellation request is confirmed and approved.

3. Additional Terms

- Completed Work: If the editing work has already commenced or been completed, refunds will not be issued, except in cases where the cancellation falls within the 24-hour window.

- Payment Method: Refunds will be issued using the original payment method. If the original payment method is unavailable, an alternative arrangement will be made.

4. Revision Policy

- Free Revisions: Two free revisions are included with each order. Requests for revisions must be made within one week of the initial delivery.

- Additional Revisions: Custom charges apply for any additional revisions beyond the two free revisions. These charges will be communicated before proceeding with additional work.

5. No Refund Scenarios

- Failure to Provide Files: Refunds will not be issued if there is a failure to provide the necessary video files or if the files are incomplete or unusable.

- Late Requests: Refund requests made after the 24-hour cancellation window will not be processed.

6. Changes to Refund Policy

We may update this Refund Policy from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

7. Contact Us

For any questions or concerns regarding our Refund Policy, please contact us at:

Weddinghyfens

Email: weddinhyfens@gmail.com

Phone: +918082653321

Address: Basohli, Distt. Kathua, Jammu & Kashmir, India

CEO/Owner: Kshitiz Thakur

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Thank you for choosing Weddinghyfens. We appreciate your understanding and cooperation with our refund policy.